Privacy Policy
Last updated: June 2026
Catfin Technologies Pvt. Ltd. ("Catfin", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect personal information that you provide directly, including your name, email address, phone number, PAN card number, employment details, income information, and other details necessary for loan eligibility assessment. We also collect device information, IP addresses, browser type, and usage data through cookies and analytics tools.
2. How We Use Your Information
Your information is used to: assess loan eligibility through our CredMatch™ AI engine, connect you with suitable lending partners, process loan applications, communicate updates about your application status, improve our services and user experience, comply with regulatory requirements, and prevent fraud.
3. Information Sharing
We share your information with RBI-registered banks and NBFCs (our lending partners) only when you choose to apply for a loan. We may also share information with credit bureaus for eligibility checks, technology service providers who help us operate our platform, and regulatory authorities as required by law. We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement bank-grade 256-bit SSL encryption to protect data in transit and at rest. Access to personal data is restricted to authorized personnel only. We conduct regular security audits and penetration testing. Our systems comply with ISO 27001 information security standards.
5. Cookies and Tracking
We use essential cookies for site functionality and analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings. Third-party analytics tools like Google Analytics may collect anonymous usage data.
6. Your Rights
You have the right to: access your personal data held by us, request correction of inaccurate data, request deletion of your data (subject to legal obligations), withdraw consent for data processing, and lodge a complaint with the relevant data protection authority.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, loan application data is retained for 7 years as per RBI guidelines.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance.
9. Contact Us
For privacy-related queries, contact our Data Protection Officer at privacy@catfin.in or write to us at: Catfin Technologies Pvt. Ltd., Noida, Uttar Pradesh, India. Phone: +91 92203 20999.